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Retiree Administration
Since inception, the Coalition has administered retiree enrollment and
billing. When applicable, we work with the New Hampshire Retirement
System to collect subsidy payments and deductions for retirees.
COBRA Administration
At no charge to the employer, the Coalition has contracted with Benefit
Strategies to administer COBRA programs, including billing for qualified
beneficiaries.
HIPAA Compliance
Under the Health Insurance Portability and Accountability Act (HIPAA),
when the Coalition is notified by the employer of a subscriber or dependent
termination, CIGNA HealthCare will automatically generate a Certificate
of Credible Coverage.
FSA Administration
The Coalition also contracts with Benefit Strategies to provide Section
125 Administration (Flexible Spending Accounts). The only cost to the
employer is a fee of $2.50 per participant per month for claims administration.
There are no fees for set-up or renewal.
Member Support
SchoolCare works with The National Education
Association of New Hampshire (NEA-NH) to provide personalized and local
service for members. Lisa Duquette (SchoolCare)
and Jeff Kantorowski (NEA-NH) do not work for any insurance company. They
work on behalf of SchoolCare subscribers,
assisting them with any issues or concerns about coverage, claims, prior
authorizations and appeals.
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