Page 10 - Enrollment-Guide-2026-27-Final
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Preventive Care Virtual Care
Your health care plan covers specific Finding time to care for yourself and your family can be difficult. That’s why your Cigna health plan
preventive care services. Even when you’re includes access to virtual medical and behavioral care.
in the best shape of your life, a serious
condition with no symptoms may put your • Access care from anywhere via video or phone Urgent Care
health at risk. Using these services at the • Schedule appointments online Board-certified doctors and pediatricians are avail-
• Have a prescription sent directly to your local
right time can help you stay healthier by: pharmacy able for urgent care 24/7/365 and can diagnose,
Learn more about robust virtual care options treat and prescribe most medications for minor
• Preventing certain illnesses and health with MDLIVE. medical conditions, such as:
conditions from occurring • Allergies • Rashes
• Detecting health problems at early • Asthma • Sinus infections
stages, when they may be easier to treat Counseling Via MDLIVE For EAP • Cold and flu • Sore throats
• Establishing a health history and building As a Schoolcare/Cigna participant you have access to • Fever • Urinary tract infections
rapport with your doctor no- and low-out-of-pocket-cost counseling via MDLIVE • Insect bites • and more!
as part of your Employee Assistance Program.
• You and your household members can now
Preventive Services and Your Costs Nearly 50% of Americans are living with at select MDLIVE for no-cost virtual counseling Behavioral Health
least one chronic illness. According to the services using available EAP session benefits.
World Health Organization, prevention Licensed counselors and psychiatrists can diagnose,
Many plans cover preventive care services at efforts can eliminate about 30-50% of • Schedule online with an MDLIVE therapist for treat and prescribe most medications for non-
100% – no additional cost to you when you go to illnesses and 80% of heart disease, stroke an appointment within seven days. emergency behavioral/mental health conditions.
a health care professional in your plan’s network. and type 2 diabetes, along with 40% of • An EAP code is needed to begin, just like with
Click here for a list of age and gender appropriate cancers are preventable. any other EAP network counseling sessions.
exams, immunizations and screenings covered • Click here to learn how to easily get started.
as part of your Schoolcare Health Benefits
Plan. You can use the Cigna provider directory Dermatology Ready to get started?
at myCigna.com to find covered in-network Virtual Preventive Care There are 2 easy ways to connect to MDLIVE.
providers and facilities. Get customized care for skin, hair and nail conditions
Access to care shouldn’t be a barrier to - no appointment required. Board certified dermatol- • Call MDLIVE at 888-726-3171
good health. Register with MDLIVE to ogists can review photos, provide care for common • Log into myCigna.com and
Preventive Medications connect by video or phone with a board- conditions including acne, eczema, psoriasis, rosacea, click on “Talk to a doctor”
certified physician for your annual wellness suspicious spots and more and provide a customized
Preventive medications are used to prevent screenings and routine visits. Review lab treatment plan usually within 24-hours.
conditions like high blood pressure, high results taken prior to your visit, manage
cholesterol, diabetes, asthma, osteoporosis, heart chronic conditions, have prescriptions
attack, stroke and prenatal nutrient deficiency. ordered or re-issued and more from the Virtual Care for Heart, Women’s Health, Nutrition Support and More
Review the common generic preventive comfort of your own home. Evening and
medications your plan covers at no cost. weekend scheduling available. Elect to see Your SchoolCare/Cigna plans offer numerous options
the same physician for each appointment for virtual care for a wide range of health conditions
Some prescription medications and over-the- or choose based on what works best for and health lifestyle guidance – including heart health,
counter medicines (available without a your schedule. Read more about virtual gastrointestinal care, women’s health, nutritional
prescription) and products are available to care with MDLIVE on the adjacent page. support and more. With virtual care, you can access
you at no cost-share (copay, coinsurance and/ convenient, affordable care on your schedule to
or deductible). This list is updated as the U.S. handle health concerns as they arise, rather than
Preventive Services Task Force makes new waiting weeks or months to find a local provider.
recommendations. Virtual care from Cigna Healthcare features nationally
contracted providers, included in-network for
all participants. Learn more about Cigna’s ever-
10 expanding network of virtual providers here. 11
