Updated January, 19, 2023
SchoolCare and Cigna have taken steps to help participants with symptoms or exposure to COVID-19 find greater peace of mind with easier access to screening, testing, telehealth services, and behavioral health support.
Your plan will cover diagnosis, testing, and treatment associated with COVID-19, including:
*Diagnostic tests are covered for individuals with symptoms of a COVID-19 infection or who had exposure to someone with a suspected or confirmed COVID-19 infection, as well as for individuals before an elective hospital admission or procedure. Non-diagnostic and antibody tests are not covered by Cigna's standard coverage but may be covered as required by state law.
It’s important to assess how you’re feeling each day. If you are experiencing symptoms you think could put others at risk visit the Cigna Coronavirus (COVID-19) Resource Center and take the symptom assessment to understand the appropriate next steps.
If you are experiencing symptoms, your doctor is the best source to help you understand whether you need testing and what’s the best option for you. If your doctor isn’t aware of a convenient COVID-19 testing site, you can click here to learn more about testing centers and how to access testing from home.
Beginning January 15, 2022, SchoolCare/Cigna medical plan participants can submit a reimbursement claim* for up to eight at-home, over-the-counter test kits per covered individual per month. Test kits may be purchased at any retailer either in person or online. Each test counts separately, even if a kit contains multiple tests. A single kit with eight tests counts as eight tests, not one, toward the quantity limit.
SchoolCare/Cigna medical participants may submit claims by mailing the documentation indicated below to the address on the back of their SchoolCare/Cigna ID card. The submission must include:
As always, for questions about benefits or coverage, visit myCigna.com or call 1-800-244-6224 for one-on-one access to assistance day or night.