Finding Care

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Woman speaking with doctor on video chat

Published November 30, 2023

The holidays are busy enough on their own and, inevitably, a time when you or a family member wakes up feeling sick. Thankfully, there’s no need to add a visit to Urgent Care or your provider to an already lengthy to-do list.

With MDLIVE, a virtual care program built into your Cigna benefits, you don’t even have to leave your bedroom to be seen by a board-certified physician. MDLIVE physicians are available 24/7 by phone or video when you need care fast and prescriptions, when necessary, can be sent directly to your pharmacy.

written testimonial describing how MDLIVE helped a participant get a prescription early on Christmas Eve 2023

With MDLIVE Urgent Care you can:

  • Save time. Request an appointment within minutes of needing one, or schedule a time that works for you, 24/7/365, including holidays.
  • Save money. An MDLIVE appointment for urgent care is typically less expensive than a visit to urgent care or the emergency room.
  • Feel better faster. Get treatment, including prescriptions, for more than 80 common conditions. Plus, MDLIVE can share the visit summary with your provider upon request. To request an appointment, login to myCigna on your computer or mobile device, click on “Talk to a Doctor” and follow the steps for requesting an appointment.

MDLIVE can also be used for behavioral health care, dermatology, routine care and preventive care. Learn more here.

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