Mental Health

Get mental health support you need with SchoolCare and Cigna

Published May 14, 2026

mental-health-month-2026

The month of May is recognized as Mental Health Awareness Month – a time to raise awareness, promote understanding around mental health challenges and remove the stigma attached to mental health.

As SchoolCare/Cigna participant, you have a robust offering of mental health support and services both in-person and online. Below are a number of resources included as part of your health benefits.

Finding care at myCigna.com

Cigna is available to help when you are trying to figure out how to take the first step when seeking help for your unique mental and behavioral health needs. Whether searching for an in-person or virtual provider,  Cigna offers a robust provider directory to help you locate a provider who can meet your specific needs, has experience in unique specializations such as Autism or PTSD, is a preferred gender, or is an expert in LGBTQIA+, BIPOC, and/or First Responder needs, plus so much more. Go to www.mycigna.com and click on "Find Care and Costs" to start your search.

Need support, but don't know where to start? Log into myCigna.com or the app and under the Wellness menu, click on Mental Health Support. This opens a digital assessment tool that offers a short survey to help pinpoint how you are feeling and challenges you are facing so care recommendations and support can be tailored to meet your current needs. This assessment can be re-taken at any time as your needs change. You will receive recommendations for various options such as:

  • Connecting with free EAP services to help you coordinate care
  • Speaking with a therapist or psychiatrist via video appointment through MDLive
  • Utilizing a text-based therapist or psychiatrist through Talkspace
  • Getting on-demand support with a Headspace Care coach or
  • Finding in-person care through Cigna’s care directory and more

All these options and more are available directly in your myCigna portal, even without taking the assessment. The assessment is simply a tool designed to help you get started if you need assistance. To navigate directly to finding an in-person provider or virtual care, login and click on “Find Care and Costs” and either run a provider search or click on “Talk to a doctor via phone or video” and follow the prompts.

Your Cigna EAP

Cigna's Employee Assistance Program (EAP) is available 24/7/365 for you and your household members, at no cost to you. "Licensed clinicians can help you learn how to manage stress, address depression and anxiety, cope with illness, and adjust to life challenges. Get referrals to licensed therapists for in-person or virtual short-term counseling." Get started by logging into myCigna.com and clicking on Employee Assistance Program under the "Coverage" menu. Or call 1-877-622-4327 and use Employer ID "SchoolCare" when prompted.

Here are some more easy ways to use your EAP program to support your mental health needs:

  • Webcasts. Cigna's EAP Wellness Webcast library is home to numerous live and on-demand replays on a wide range of topics that fit your unique needs. Check out the webcast library or register to attend a live one at www.cigna.com/EAPWebcasts.
  • Addressing stress. While stress is a regular and natural part of everyday life, at times it can feel completely overwhelming and it's OK to seek help. Cigna's Stress Management Toolkit offers Mindfulness Audio Files, interactive assessments and more. 
  • Access to the Headspace app at no out-of-pocket cost. In addition to virtual coaching and therapy from Headspace Care already included in your benefits program, all SchoolCare participants have access to the Headspace app and its robust library of guided meditations, wind-down exercises, sleepcasts, focus music, AI chat with Ebb, and more.

Your EAP is more than just crisis support and counseling. Cigna's EAP work/life services offer support in a variety of areas that make up your day to day or topics you may find yourself 'Googling' to get information on. For example, are you interested in finding a caregiver for a loved one? A new daycare for your pup? Or, are you starting a family and trying to figure out where to start with creating a will? Work/life services are accessible at www.mycigna.com or by calling your EAP number and talking to a Personal Advocate.

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