The Pulse of SchoolCare, October 2021

Save Time and Money With Virtual Care


Published October 14, 2021

SchoolCare medical plan participants have access to a full complement of virtual care offerings that can help save you time and money. According to Cigna, virtual healthcare spiked 163% among SchoolCare participants last year. With virtual options you can access care from anywhere via video or phone and get quality care from board-certified doctors and pediatricians as well as licensed counselors and psychiatrists.

Minor Medical & Wellness Screenings

Save yourself a trip to the doctor’s office, urgent care or emergency room with virtual care for wellness visits and minor medical issues. Minor medical includes sore throat, allergies, cold and flu, rashes and more.

Benefits of virtual care include:

  • Schedule an appointment quickly and easily online.
  • Access virtual care 24/7/365 – even on weekends and holidays.
  • Have a prescription sent directly to a local pharmacy, if appropriate.
  • Lower cost than emergency room or urgent care center visits, and sometimes even less than an in-office primary care provider visit.

Wellness screenings are conducted through MD Live and require completion of an MD Live health assessment and a visit to a local lab for bloodwork and biometrics for the doctor to review during your appointment. Learn more (links to wellness screening flyer)

Behavioral Health

Your medical plan also includes a variety of virtual behavioral health care options including:

  • Access to more than 44,000 clinicians in Cigna’s behavioral network who you can meet with online
  • Private text therapy options with providers like Talkspace
  • Virtual counseling, work/life referrals and resources through the Cigna Employee Assistance Program
  • Online coaching and support for behavioral health, mental health and lifestyle management


Learn more.

For wellness screenings and minor medical, login to myCigna and click “Connect Now” (circled in red at right) on the “Talk to a doctor or nurse 24/7” call out. To locate a Cigna Behavioral Health provider, visit, go to “Find Care & Costs” and enter “Virtual counselor” under “Doctor by Type,” or call the number on the back of your Cigna ID card 24/7.

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